Emergency services and rescue services are organizations which ensure public safety and health by addressing different emergencies. Some of these agencies exist solely for addressing certain types of emergencies whilst others deal with ad hoc emergencies as part of their normal responsibilities. Many of these agencies engage in community awareness and prevention programs to help the public avoid, detect, and report emergencies effectively. The availability of emergency services depends very heavily on location, and may in some cases also rely on the recipient giving payment or holding suitable insurance or other surety for receiving the service.
MAIN EMERGENCY SERVICE FUNCTIONS
There are three main emergency service functions:
• Police — providing community safety and acting to reduce crime against persons and property
• Fire department (fire and rescue service) — providing firefighters to deal with fire and rescue operations, and may also deal with some secondary emergency service duties
• Emergency medical services (EMS) — providing ambulances and staff to deal with medical emergencies
In some countries such as the UK, these three functions are performed by three separate organizations in a given area. However, there are also many countries where fire, rescue and ambulance functions are all performed by a single organization.
Emergency services have one or more dedicated emergency telephone numbers reserved for critical emergency calls. In some countries, one number is used for all the emergency services (e.g. 911 in the U.S., 999 in the UK). In some countries, each emergency service has its own emergency number.
OTHER EMERGENCY SERVICES
These services can be provided by one of the core services or by a separate government or private body.
• Military — to provide specialist services, such as bomb disposal or to supplement emergency services at times of major disaster, civil dispute or high demand.
• Coastguard — Provide coastal patrols with a security function at sea, as well as involvement in search and rescue operations
• Lifeboat — Dedicated providers of rescue lifeboat services, usually at sea (such as by the RNLI in the United Kingdom).
• Mountain rescue — to provide search and rescue in mountainous areas, and sometimes in other wilderness environments.
• Cave rescue — to rescue people injured, trapped, or lost during caving explorations.
• Mine rescue — specially trained and equipped to rescue miners trapped by fires, explosions, cave-ins, toxic gas, flooding, etc.
• Technical rescue — other types of technical or heavy rescue, but usually specific to a discipline (such as swift water).
• Search and rescue — can be discipline-specific, such as urban, wildland, maritime, etc.
• Wildland fire suppression — to suppress, detect and control fires in forests and other wildland areas.
• Bomb disposal — to render safe hazardous explosive ordnance, such as terrorist devices or unexploded wartime bombs.
• Blood/organ transplant supply — to provide organs or blood on an emergency basis, such as the National Blood Service of the United Kingdom.
• Emergency management — to provide and coordinate resources during large-scale emergencies.
• Amateur radio emergency communications — to provide communications support to other emergency services, such as RAYNET in the UK
• Hazmat — removal of hazardous materials
• Air search providing aerial spotting for the emergency services, such as conducted by the Civil Air Patrol in the US, or Sky Watch in the UK.
CIVIL EMERGENCY SERVICES
These groups and organizations respond to emergencies and provide other safety-related services either as a part of their on-the-job duties, as part of the main mission of their business or concern, or as part of their hobbies.
• Public utilities — safeguarding gas, electricity and water, which are all potentially hazardous if infrastructure fails
• Emergency road service — provide repair or recovery for disabled or crashed vehicles
• Civilian Traffic Officers — such as operated by the Highways Agency in the UK to facilitate clearup and traffic flow at road traffic collisions
• Emergency social services
• Community emergency response teams — help organize facilities such as rest centers during large emergencies
• Disaster relief — such as services provided by the Red Cross and Salvation Army
• Famine relief teams
• Amateur radio communications groups — provide communications support during emergencies
• Poison Control — providing specialist support for poisoning
• Animal control — can assist or lead response to emergencies involving animals
• Forest Service
• St. John Ambulance / Red Cross / Order of Malta Ambulance Corps — Medical & First Aid Support
EMERGENCY SERVICES IN RIVERS STATE
1. RIVERS STATE POLICE COMMAND
The Rivers State Police Command is the state branch of the Nigerian Police Force in Rivers State. It is responsible for maintaining public order and safety, enforcing the law, and preventing crime. The Rivers State police has 3 area commands with 52 divisional police headquarters, 25 police stations and 23 police outposts. It is headed by a Commissioner of Police and has a staff strength of about 17,207.Its Headquarters is at Moscow Road, Port-Harcourt, Rivers State, Nigeria.
Telegraph: COMPOL PORT HARCOURT
Tel: 07059171776, 07059171818, 08094504256
2. RIVERS STATE FIRE SERVICE
The Rivers State Fire Service is the state-owned firefighting body in Rivers State, primarily tasked with providing fire protection, emergency response and safety services to the state, its residents and visitors. The Fire Service has stations located at Borokiri, Port Harcourt, Degema, Ahoada and Rumuodomaya with HQ at Aba Road, Mile Park, Port Harcourt. Its activities are overseen by the Rivers State Ministry of Special Duties.07031522199
3. NATIONAL EMERGENCY MANAGEMENT AGENCY (NEMA).
Address: 51, Ikwerre Road, Mile 1, Diobu, Port Harcourt, Rivers
Phone: 0803 340 1017
4. FRSC RIVERS STATE COMMAND
Federal Road Safety Corps is the government agency with statutory responsibilities for road safety administration in Nigeria. Founded in 1988, the Federal Road Safety Corps (FRSC) operates in all Nigerian states as well as the Federal Capital Territory. The Federal Road Safety Commission (FRSC) Nigeria. Established in 1988, the FRSC is the lead agency in Nigeria on road safety administration and management. The statutory functions include: Making the highways safe for motorists and other road users, recommending works and infrastructures to eliminate or minimize accidents on the highways and educating motorists and members of the public on the importance of road discipline on the highways. The FRSC is currently headed by Boboye O Oyeyemi, MFR, mni whose title is the Corps Marshal and Chief Executive (COMACE) the highest rank in the Corps ranking system.
The FRSC rivers command is a branch of the federal body.
frsc emergency text message number 0807 – 7690 – 362. frsc emergency contact number 0700 – 2255 – 3772.
Effective emergency service management requires agencies from many different services to work closely together and to have open lines of communication. Most services do, or should, have procedures and liaisons in place to ensure this, although absence of these can be severely detrimental to good working. There can sometimes be tension between services for a number of other reasons, including professional versus voluntary crew members, or simply based on area or division. To aid effective communications, different services may share common practices and protocol for certain large-scale emergencies.
Lastly, the government has established a short code (112) to provide a platform for Nigerians to call for help irrespective of the location and the circumstance and get help.